Frequently Asked Questions (FAQ)
Are your coins authentic?
Yes. Unless otherwise noted, every coin offered by Libertad Vault is guaranteed to be authentic. Certified coins have been authenticated and graded by respected third-party grading services such as PCGS, NGC, or PMG.
Are all of your items in stock?
Yes. All items listed for sale are in our inventory and available for immediate purchase unless marked as sold or out of stock.
Do you ship internationally?
Yes, we ship to many countries. International customers are responsible for any applicable customs duties, taxes, import fees, or other charges required by their country.
How quickly will my order ship?
Most orders are processed and shipped within 1–3 business days after payment has been received.
Will I receive tracking information?
Yes. Once your order ships, you will receive a tracking number by email.
Is my package insured?
High-value orders may be shipped with insurance and/or signature confirmation to help ensure safe delivery.
Do you accept returns?
Due to the unique and market-sensitive nature of collectible coins, most sales are final. Please review our Return & Refund Policy for complete details.
Can you help me find a specific coin?
Absolutely. If you're searching for a particular Libertad, key date, or other collectible coin, contact us and we'll be happy to assist whenever possible.